Privacy policy

1. Controller

FlexFix Hausservice Owner: Csaba-Attila Czifra Lindenthaler Hauptstraße 30, 04158 Leipzig, Deutschland Phone: +49 174 4918306 Email: flexfixhausservice@gmail.com

2. Hosting and provision of the website

This website is provided through ChatGPT Sites by OpenAI. For users in the European Economic Area, OpenAI Ireland Limited processes data as a processor to provide, maintain and secure the website. This may include IP address, access time, page viewed, and browser and device information.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is the secure, stable and error-free provision of this website. Data may also be processed outside the European Economic Area by OpenAI and its subprocessors.

3. Contact form

When you use the contact form, we process your name, telephone number, email address, postcode or town, requested service, job description and, where applicable, desired time period. To prevent misuse, technical connection data, in particular the IP address, is processed temporarily.

Processing is necessary to deal with your request and to prepare or perform a contract under Art. 6(1)(b) GDPR. Technical anti-abuse measures are based on Art. 6(1)(f) GDPR.

4. Email delivery via Resend

Form enquiries are forwarded to our email inbox through Resend, provided by Plus Five Five, Inc., USA. The contact details entered, message content and email metadata are processed. Resend mainly processes data in the USA and states that it uses appropriate safeguards for international transfers.

5. Contact by email and telephone

If you contact us by email or telephone, we process your contact details and the content of your request in order to respond. Emails are processed in a Google Gmail mailbox. The legal basis is Art. 6(1)(b) GDPR for specific jobs or pre-contractual steps, and Art. 6(1)(f) GDPR for general enquiries.

6. WhatsApp

The website contains links to WhatsApp. Data is transferred to WhatsApp only after you open such a link or contact us through WhatsApp. Contact via WhatsApp is voluntary; you can also reach us by telephone, email or the contact form.

7. Language setting and cookies

The selected language is determined by the language-specific website URL you open. No separate language cookie is required. This website uses no marketing cookies, web analytics or Google Fonts.

8. Retention period

Enquiries are retained only as long as needed to handle them and for a possible engagement. The data is then deleted unless legal retention obligations apply.

9. Recipients and no automated decisions

Recipients may include the technical service providers named above and public authorities or other bodies where disclosure is legally required. No automated decision-making, including profiling, takes place. Personal data is not sold to third parties for our own advertising purposes.

10. Your rights

Subject to legal conditions, you have the right to access, rectification, erasure, restriction of processing, data portability and objection. To exercise your rights, simply contact us at the email address above.

11. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The authority generally responsible is: Sächsische Datenschutz- und Transparenzbeauftragte, Postfach 11 01 32, 01330 Dresden, phone +49 351 85471-101, email post@sdtb.sachsen.de, www.datenschutz.sachsen.de.

12. Updates to this policy

We update this privacy policy when the website, services used or legal requirements change.